SBI Bank Timings, Working hours & Lunch Time


Saturday Bank Timing

From 1st of September 2015 all bank will be closed on 2 nd and 4 th Saturdays and Will Work full day on 1 st , 3 rd and 5th (if any) Saturdays.

SBI working hours  and working Days Timings

Working DayWorking Time
 SBI Timings For Week days [Monday to Friday] 9.30 AM to 4 PM
 SBI Timings on 1st, 3rd and 5th Saturday of Month 9.30 AM to 4 PM
 SBI Timings on 2nd and 4th Saturday of Month Closed
 SBI Timings For all Sunday Closed

SBI Lunch Timing

 Lunch Time Not specified, usually between 1:30 PM to 2:30 PM

You can make out from the information above that the SBI bank works for about 6.30 hours from Monday to Saturday (09.30 to 16.00). Even if you visit the bank at lunch time, you can find alternate cashier and clerks at the counter who will assist you with queries and provide all types of banking services. So, the total working hours of SBI bank is 6:30 hours.

The lunch hours varies from branch to branch. However, there’s no specific lunch hour for the employees and they usually take lunch between 1:30 PM to 2:30 PM.


If you happen to visit the bank during lunch hours, you will not have to wait to get the services because there’s always someone to take care of your banking needs.

SBI bank is one of the fastest evolving banks in the country and it focuses on providing high quality customer service. They don’t mind going an extra mile to make banking more convenient for the customers. We hope this information helps you.

Customer Care :
Customers of the Bank can meet senior executives of the Bank on 15th of every month (between 3.00 p.m. and 5.00 p.m.) without any prior appointment and discuss issues relating to their accounts/banking transactions. In case 15th of month is a holiday, customer can meet on the next working day.
In case, excessive delay in resolving their problems is experienced, customers can contact the helpline of the Local Head Office given below, under whose control the branch functions.

“SBI now provides your Account Balance and Transaction details over phone round-the-clock. Information on deposits & loan schemes and services also available. Call1800112211 (tollfree from BSNL/MTNL) or 18004253800 (BSNL tollfree no.)


Local Head Office/Head of Grievances
Redressal Machinery
Helpline/ Grievance Cell
E-mail Address/ Telephone Nos.
(State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli)

General Manager
State Bank of India,
Local Head Office, Bhadra, Ahmedabad-380 001

Toll free No1800-233-7933
Helpline Tel no.(079)25510883 , 25511027,25503150
Fax no. (079) 25506648
(State of Karnataka)

General Manager 
State Bank of India,
Local Head Office,
65, St. Mark’s Road, Bangalore-560 001.

Toll free No1800-425-8002
Helpline Tel no. (080)25943030
Fax no. (080) 25943125
(States of M.P. & Chhatisgarh)

General Manager
State Bank of India,
Local Head Office, Hoshangabad Road,
Bhopal-462 011.

Toll free No. (BSNL) 1800-233-7551 & (Airtel) 1800-102-7551
Helpline Tel no. (0755)4288210, 2576851,4288526
Fax no.(0755) 4059200
(State of Orissa)

General Manager
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar Orissa-751 001.

Toll free No1800-345-6741
Helpline Tel no. (0674)2396580 & 2396582

FAX NO (0674) 2390248

(U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi)

General Manager
State Bank of India,
Local Head Office,
Chandigarh-160 017.

Toll free No. 1800-180-1723/1800-180-1724
Helpline Tel no.(0172)2707391 / 2707390
Fax no. (0172) 2713968/2720234
(State of Tamil Nadu & U.T. of Pondicherry)

General Manager
State Bank of India,
Local Head Office,
Circletop House,
16 , College Lane,
Chennai-600 006.


Toll free No1800-425-4424
Helpline Tel no.(044)28214635
Fax no. (044) 28214381

States of Delhi, Rajasthan,Uttaranchal & part of Haryana
Districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr.
Districts of Faridabad, Gurgaon and Sonepat.

General Manager
State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi-110 001.

Grievance Cell No. (Toll Free). 1800 11 4545 
Fax no.23361969
(7 States of North-East)

General Manager 
State Bank of India,
Local Head Office,
Opposite Assam Secretariat,

Guwahati – 781006
Toll free No. 1800-345-3631
Helpline Tel no. (0361)2237663 & 2237661
Fax no. (0361) 2237664
(State of Andhra Pradesh)

General Manager
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad – 500 095.
Toll free No. 1800-425-3888
Helpline Tel no.(040)24756925
Fax no. (040) 24751010
(States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands)

General Manager
State Bank of India,
Local Head Office,
‘Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.
Toll free No. 1800-345-3455
Helpline Tel no. (033)22489333 & 22436531
Fax no. (033) 22435128
(State of U.P. covering districts other than those mentioned under New Delhi)

General Manager
State Bank of India,
Local Head Office,
New Administrative Bldg. ,
Motimahal Marg , Hazratganj ,
Lucknow-226 001.

Toll free No. 1800 180 5201
Helpline Tel no.(0522) 2201492 / 2201496
Fax no. (0522) 2231463
(States of Maharashtra & Goa)

General Manager
State Bank of India ,
Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.
Toll free: 1800228866
Non – Toll free:(022)  26445525
Grievance Cell: (022) 26445532, 26445533

ATM:(022) 26445556, 26445557

Internet Banking:(022) 26445531 , 26445523
Housing Loans:

Mumbai Area:(022) 67514112, 26445120

Outside Mumbai: (022) 67514523

Fax: (022) 26445505 , 26445530, 26445535

(States of Bihar and Jharkhand)

General Manager
State Bank of India,
Local Head Office,
Judges Court Road, Patna-800 001.
Toll free No. 1800-345-6100/0612-2238388
Helpline Tel no. (0612) 2209080, 2209078 Fax no. (0612) 2209006 / 2209072
(State of Kerala)

General Manager
State Bank of India,
Local Head Office,
S.S Kovil Road
Pin-695 001
Toll free No. 1800-425-4722, 
Helpline Tel nos.              (0471) 2323072/2326402
Fax no. (0471) 2323075

In case a customer is not satisfied with the handling of grievance by the Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the

Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021,

Telephone No. (022) 22029456, 22740432, 22740431, 22740433

Fax no. (022) 22742431.

e-mail address –

For SBI Card Related Grievances
1. To reach the SBI Card Helpline from anywhere in India

From BSNL/ MTNL Lines – 1800 180 1290

From all other phones – 39 02 02 02

Note: If calling from a mobile phone, please prefix your city STD code.

2. To Email us:

You can reach through email for getting any Product Information, making a complaint, feedback or any other inquiry. Click here to send us a mail.

3. To fax us:

You can Fax at: 0124-2567131

4. To write in to us:

Write to us at: PO Bag 28, GPO, New Delhi, 110 001


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